We collect information you provide through our website, email, phone, or in-person sign-in sheets, including:

• Identifiers and contact details (name, email, phone, mailing/billing address)

• Account/login information (such as email and password if you create an account)

• Training and certification details (course enrollment, completion records, CE/contact-hour documentation, certification status, and—when applicable—professional license number)

• Communications (messages, support requests, feedback, reviews)

• Technical data (IP address, device/browser information, and site activity)

Payments: Payments are processed through Wix and/or its payment processors. We do not store full credit card numbers. We may receive confirmation details such as payment status and transaction identifiers.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us, such as your name, phone number, address, email address, and professional license number.

• When you register, purchase, request information, or create an account on our website

• When you sign in or register for an in-person class

• When you contact us for support or scheduling

Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:​

1. Deliver training services, course access, scheduling, and support

2. Issue certificates and CE/contact-hour documentation (when applicable)

3. Communicate about your registration, class details, account, or service updates

4. Send marketing communications (you can opt out at any time)

5. Improve our website and services (analytics and performance measurement)

6. Protect our business and users (fraud prevention, security, and compliance)

7. Comply with legal and regulatory requirements

Our website is hosted on the Wix.com platform. Data may be stored through Wix.com’s storage, databases, and applications on secure servers behind a firewall.

We do not sell your personal information. We may share information only with:

• Service providers needed to operate our business (website hosting, payment processing, email communications, and related tools)

• Shipping/mail carriers if materials must be delivered

• Certifying organizations (e.g., AHA or other credentialing bodies) when required to issue or verify certification

• Legal authorities if required by law or to protect rights, safety, and security

• In the event of a business transition (e.g., merger, acquisition), consistent with this policy

We may contact you by email, phone, text, or mail regarding your account, purchases, scheduling, support, service notices, or promotional messages. You can opt out of marketing communications at any time.​

We use reasonable administrative, technical, and physical safeguards, including:

• Encryption in transit (HTTPS/TLS) for our website

• Payment processing through PCI-DSS compliant providers

• Access limited to authorized personnel on a need-to-know basis

• Secure systems and vendor security controls (including firewall protections provided by Wix)

• Procedures to address suspected security incidents and comply with applicable notification obligations

Our website (Wix) uses cookies and similar technologies for site functionality, security, analytics, and to measure marketing/advertising performance. You can manage cookies through your browser settings, and where available, through any cookie preferences tools on our site.

We keep personal information only as long as necessary for training delivery, certificate/CE documentation, legal/compliance needs, and legitimate business purposes, then securely delete or dispose of it.

Our services are intended for adults. We do not knowingly collect personal information from children.

Our training services do not require collection of patient medical records. Please do not submit patient health information (PHI) through our website or email.

You may request to access, correct, amend, or delete your personal information, or withdraw consent for processing by contacting us.

If you don’t want us to process your data anymore, or you would like to access/correct/delete information, contact:
support@frontlinemts.com
Frontline Medical Training Services, LLC
898 Park Ave., Suite 12, Meadville, PA 16335

We may update this policy at any time. Changes take effect when posted on our website.